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Lounge Access

Terms & Conditions

  • The lounge is located at restricted area at Departure Level; hence you MUST obtain a boarding pass to access to the lounge.
  • Booking must be made at least 12 hours prior to your arrival. For group booking more than 10 persons, please send the order form at least forty eight (48) hours in advance.
  • The lounge booking is non transferable
  • The Customer shall ensure that all times appropriately dressed and shall behave in an appropriate manner. Plaza Premium Lounge reserve the right at their sole and absolute discretion to refuse entry or to remove any customer whose behaviour or mode of dress is considered by Plaza Premium Lounge to be unsuitable or is likely to offend other Customers.
  • Children are permitted access to the Lounge, they should be accompanied in all Lounges Facilities by a Customer over the age of eighteen years at all times.
  • Customers must not remove food and/or drinks from the Plaza Premium Lounge Facilities and will be asked to refrain from consuming food and/or drinks in the Lounge Facilities other that food and/or drinks provided in the Lounge Facilities.
  • Plaza Premium Lounge shall under no circumstances be liable for any Customer failing to board his flight and neither Plaza Premium Lounge has any obligation to make flight announcements.
  • PLaza Premium Lounge shall under no circumstances be liable or responsible for the personal belongings of any Customer, and a Customer shall take personal belongings into the Lounge Facilities area solely at his own risk.
  • Plaza Premium Lounge shall have the right to refuse a Customer entry to the Lounge Facilities for any Statutory, regulatory of Airport policy reasons including but not limited to health and safety policies or fire regulations
  • Plaza Premium Lounge does not exclude loss arising from death or personal injury caused by negligence.
  • All information, recommendations and advice given by or on behalf of Plaza Premium Lounge to the Customer regarding Airport services or flight details are given without liability on the part of Plaza Premium Lounge.
  • The Company shall under no circumstances be liable or responsible for the Users’ action or documentation if the User is in violation of rules and regulations.
  • In the event of any emergency and/or under circumstances beyond the control of Lounge, the provision of the Service shall cease until things are back to normal