Meet & Greet

Terms and Condition

  • To avail this service, passenger should be eligible for visa on arrival. As we do not provide, pre-arrange visas. We only process the on arrival visas. For enquiries on entry, visa requirements or customs regulations, please contact the respective government bodies for detailed information.
  • Booking must be made at least 12 hours prior to your arrival or departure. For group booking more than 10 persons, please send the order form at least forty eight (48) hours in advance.
  • Visa charges to be paid as actual by the guest at the time of arrival to the lounge
  • Kindly ensure the passenger has been informed about the meet and greet service booked at the Airport
  • The lounge booking is non transferable
  • The passenger should be informed to look for a placard upon arrival before immigration, if the guest miss to see the placard, they should approach the Plaza Premium Lounge at Arrivals directly (in case of “NO Show” refund will not be given)
  • Please check all the details on your passport before leaving the immigration counter. The lounge will not be responsible for any discrepancies later (Inform the same time if corrections required)
  • The contact details of the client the booking M&G, mobile and email both are required
  • The contact details for Airport representative or person receiving the passenger, mobile number mandatory
  • or Arrivals service, the Users will be treated as no show; if the Users do not respond to the welcome placard after all the passengers of the same flight have disembarked. For Departures service, the Users will be treated as no show if the airline check in counter has closed. No show is subject to full payment of total order amount and is non-refundable.
  • All services are subject to availability. Plaza Premium Lounge reserves the right to assess every order and decide acceptance of order The Customer shall ensure that all times appropriately dressed and shall behave in an appropriate manner. Plaza Premium Lounge reserve the right at their sole and absolute discretion to refuse entry or to remove any customer whose behaviour or mode of dress is considered by Plaza Premium Lounge to be unsuitable or is likely to offend other Customers.
  • Children are permitted access to the Lounge, they should be accompanied in all Lounges Facilities