Check-in Information
Welcome to SalamAir's check-in information page! Here, you'll find all the details you need to make your travel experience smooth and efficient. Whether you're checking in online or at the airport, we offer convenient options to suit your preferences. Read below about check-in procedures, charges, and available services.
Airport Check-in:
Check-in at Muscat International Airport is available 24 hours before departure and closes 60 minutes prior to departure. For all other Airports, it starts 4 hours prior to departure and closes 60 minutes prior to departure. Charges for airport check-in are OMR 1 per passenger, and you can pre-purchase your airport check-in online at 0.500 /- Baisa per passenger per sector. Print your boarding pass at the airport from the SalamAir check-in counter for OMR 0.500
Free Online Check-in:
Online check-in for passengers is available for free 24 hours up to 4 hours prior to departure on all SalamAir flights.
Terms and Conditions of SalamAir Check-in
What is check-in?
Check-in is a process that enables passengers to confirm they will be on the correct flight, obtain a boarding pass, possibly select their seat (if not booked yet), and check in luggage onto a plane, if desired.
Online check-in:
Online check-in for passengers is available 24 hours up to 4 hours prior to departure on all SalamAir flights. In Airports where online check-in is not allowed by the airport authorities, passengers are allowed to check-in at the airport check-in counter free of charge.
Airport Check-in:
Check-in at Muscat International Airport is available 24 hours before departure and closes 60 minutes prior to departure. For all other Airports, it starts 4 hours prior to departure and closes 60 minutes prior to departure.
A brief about the check-in is tabulated below:
Online | Airport | |
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Description | You may check in on SalamAir Website at www.SalamAir.com or Mobile App | Airport check-in is possible at SalamAir check-in counters. |
Seat Selection | Seat selection is mandatory for online check-in. If not selected, then the system will provide you with a random seat. | Random seats will be assigned during check-in if a seat is not selected online. Preferred seats will be charged as per SalamAir policy. |
Visa/Documents | You might be asked to provide visa details on specific routes during the online check-in process. If no visa is required for your destination, you can proceed to the next step by filling in “XXXX” characters. | At the airport check-in, visa and other travel documents verification is mandatory. |
Timing | Online Check-in is available from 24 hours up to 4 hours prior to departure. | Check-in at Muscat International Airport counters is available 24 hours before departure and closes 60 minutes prior to departure. For all other airports it starts 4 hours and closes 60 minutes prior to departure. |
Charges for check-in | Free up to 4 hours prior to departure. | OMR 1 /- per passenger per flight for purchase at the airport. You can pre-purchase your airport check-in online at 0.500 /- Baisa per passenger per flight. |
Boarding Pass | The boarding pass will be sent to your registered email ID or Mobile App. You may print your boarding pass at the cost of 0.500 Baisa at the SalamAir airport check-in counter. | Collect your boarding pass at the airport from the SalamAir check-in counter (Pay less if purchased online in advance). |
Baggage drop off | Proceed to the SalamAir bag drop counter at the airport a minimum of 60 minutes prior to departure and collect your baggage claim tag if you are carrying any checked bag. | Your checked baggage is to be handed over to SalamAir Airport check-in counter staff at check-in time. |
Boarding Gate / Document check | Present the boarding pass with mandatory travel documents for verification at the respective boarding gate assigned for your flight no later than 45 minutes before the scheduled departure time. | Present the printed boarding pass at the boarding gate with your mandatory travel documents no later than 45 minutes before the scheduled departure time. |
No Show | If check-in is done online but you fail to report to the boarding gate within the time specified in the boarding pass, you are considered a gate-no-show and cannot board the flight. | If you report at the SalamAir check-in counter in less than 60 minutes, you will be considered a no-show and cannot board the flight. |
Refund | As per SalamAir refund policy. | As per SalamAir refund policy. |
Important things to note:
√ You can change your reservation, cancel your ticket, or purchase additional services as per SalamAir's terms and conditions, even after the online check-in.
√ Children under 12 years of age must be accompanied by an adult passenger for travel, and the online check-in process to be completed by the adult passenger only.
√ Dangerous goods are prohibited on all SalamAir flights. Terms and conditions must be read carefully, understood, and agreed upon before online check-in.
√ No charges shall apply for Infant check-in.
√ Online check-in passengers should proceed to the SalamAir assigned boarding gate by following the flight information displayed at the Airport.
√ We recommend purchasing insurance to cover your travel.
We recommend online check-in to save money and avoid waiting time and long queues at the Airport.
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For more information on airports where charges are applicable, CLICK HERE
Airport Airport Check-in Charges Almaty, Baghdad, Colombo, Dammam, Doha, Duqm, Dubai, Yerevan, Baku, Tehran, Istanbul, Jeddah, Kuwait, Muscat, Medinah, Masirah, Riyah, Istanbul Sabiha, Salalah, Sphinx, Shiraz, Tirana, Trabzon Applicable Mumbai, Bengaluru, Calicut, Delhi, Hyderabad, Jaipur, Lucknow, Chennai, Karachi, Lahore, Islamabad, Multan, Peshawar, Sialkot, Chattogram, Dhaka, Bangkok, Phuket Not Applicable
FAQs: Check in
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How can I check-in for my SalamAir flight?
You can check-in online via the SalamAir website or mobile app, or at the SalamAir check-in counters at the airport.
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When can I check-in online?
Online check-in is available from 24 hours to 4 hours prior to the departure of your flight.
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Can I check-in at the airport?
Yes, you can check-in at the airport at SalamAir’s check-in counters. For Muscat International Airport, check-in starts 24 hours before departure and closes 90 minutes prior to the flight. For other airports, check-in begins 4 hours before departure and closes 90 minutes prior to flight.
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Are there any charges for airport check-in?
Yes, airport check-in incurs a charge of OMR 1 per passenger per flight if done at the airport. If you pre-purchase online, the charge is reduced to 0.500 Baisa per passenger per sector.
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How do I receive my boarding pass?
For online check-in, your boarding pass will be sent to your registered email or available in the SalamAir mobile app. At the airport, you can collect your boarding pass from the SalamAir check-in counter (with a fee if purchased at the counter).
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What do I do with my checked baggage?
If checking in online, proceed to SalamAir’s bag drop counter at the airport at least 90 minutes before departure. If checking in at the airport, hand over your baggage to the SalamAir check-in counter staff no later than 90 minutes before departure.
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Is there a deadline for boarding?
Yes, you must present your boarding pass and travel documents at the boarding gate at least 45 minutes before the scheduled departure time.
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What happens if I miss the check-in or boarding deadline?
If you fail to report to the boarding gate within the specified time, you will be considered a "gate-no-show" and will not be allowed to board. Similarly, if you check-in at the counter less than 90 minutes before departure, you will be considered a "no-show."
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Can I change my reservation after online check-in?
Yes, you can still change your reservation, cancel your ticket, or purchase additional services according to SalamAir’s terms and conditions, even after completing online check-in.
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Is there any charge for checking in an infant?
No, there are no charges for infant check-in.
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What if I am traveling with a child?
Children under 12 years must be accompanied by an adult passenger. The adult must complete the online check-in process.